Standard delivery: All items qualify for free shipping with our standard delivery. Please allow time for your orders to reach you.
Each order will be sent within 3 working days with My Hermes. Please allow 4 working days from your 'order sent' email to allow for your orders to arrive.
At this time we aren't sending orders out express delivery as we are working with our courier so that we can self isolate instead of going to the post office.
If you need an item by a certain time please get in touch and we will do our best to send items to you within your time frame.
our returns policy
Returning your items.
If you are by any chance unhappy with your purchase, you have 14 days to return the product in it's original state. Once I have received the item I will exchange your item or refund you in full. Unfortunately we are unable to refund return postage costs unless the item is faulty. Please note if we do not receive the item back we cannot issue your refund. All sale items and custom orders are final.
Once I have refunded you I will notify you. If you paid through Paypal it will be deposited into your Paypal account. If you pay by credit or debit card it will be deposited back into your bank account.
Sample sale returns.
Please note sale items are eligible for return. We will be happy to give you an exchange or gift card for the amount purchased. Please send your items back to us within 14 days of receipt.
Please return your item\s back to:
Gabrielle Vary Knitwear
20 Seaside Avenue,